If you have medical insurance, you will need to contact your insurance company to obtain authorization for any treatment you need, and in most cases, you will also need a referral letter from your counsellor. If you need further advice or assistance, please call the hotline on 15023 for more information. If you have any questions or issues regarding your insurance, we encourage you to contact your insurance company and contact us. We are happy to provide you with any advice or information you need.